faq

Where are you located?

Safeguard Storage is easy to find on Independence Dr. in Muskegon. We’re north of the Lakes Mall next to the Meijer and accessible via both I-96 and Highway 31.


What are your office hours and access hours?

Our friendly staff is available in the office Monday through Friday from 9 a.m. to 5 p.m. We are ready to help or answer any questions you might have. Just contact us! As one of our customers, you’ll have access to the facility from 5 a.m. to 12 a.m. every day.

 

What kind of security measures do you have in place?

We really care about your safety and the security of your storage unit, so we’ve implemented several measures designed to protect you and your belongings. A network of 45 cameras that record 24/7 blanket our property along with security sensors that alert our security company if an issue arises. We also do random checks and walk the property daily.

We’re also excited to offer each of our customers their own private access code. This helps us allow access only to current customers, as well as track entry and exit times for each code. Customers provide their own lock, assuring you that you’re the only one with a key and access to your unit.

 

Do you offer vehicle storage?

Yes! While we don’t offer outside storage, our 10 x20 and 10’ x 30’ units with 8’ high and 9’ wide doors will hold boats, cars and motorcycles.

 

What special features do you offer at your facility?

All of our units are lighted, so you can load, unload or go through your belongings, even in the dark. We now offer climate-controlled units for your items that might be sensitive to heat or cold. We have units with high ceilings, drive-up access and interior access, all asphalt driveways and no deposit or administration fees are required.

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